Author: shaima

Looking for a powerful, all-in-one CRM tailored to your business sector? Appgain now offers a fully integrated customer relationship management solution designed for companies in real estate, sales, and customer service.

This CRM suite brings together three powerful tools—Odoo CRM, Kommo’s WhatsApp CRM, and the RetailGain marketing platform—into one seamless ecosystem.

Why Choose Appgain’s Integrated CRM?

Managing sales pipelines, automating customer communication, and running personalized marketing campaigns are all essential. But managing them across scattered tools slows your team down.

With Appgain, your company gets a centralized solution that unites data, sales workflows, and client communications under one dashboard.

1. Odoo CRM: End-to-End Sales and Lead Management

Odoo CRM is at the heart of this solution, helping you control every stage of the sales process.

Key features of Odoo CRM:

• Centralized lead and customer data with a full interaction history

• Customizable sales pipelines based on your company’s processes

• Insightful reports and dashboards for better decision-making

• Built-in marketing automation to engage and convert leads faster

This tool helps your sales team stay organized, close deals faster, and grow revenue with clarity.

2. Kommo WhatsApp CRM: Real-Time Communication That Converts

WhatsApp remains one of the most-used channels for customer communication—especially in emerging markets.

With Kommo CRM integrated via WhatsApp, your team can:

• Manage all conversations in one interface

• Send ready-made message templates to save time

• Auto-assign incoming chats to sales agents

• Measure open rates and response times with real-time analytics

This ensures faster replies, better follow-up, and stronger client relationships.

3. RetailGain: Smarter Campaigns, Higher Engagement

Your marketing strategy deserves more than generic emails. RetailGain lets you personalize messaging across web and mobile platforms.

What RetailGain offers:

• Targeted campaigns via SMS and WhatsApp

• Live ROI tracking and analytics

• Loyalty program management and automated workflows

• Cross-platform support (mobile apps + websites)

It’s a complete toolkit to drive engagement, retain users, and grow brand loyalty.

Go Live in 7 Days – Fast, Efficient Deployment

Traditional CRM systems often take weeks or months to deploy. Not with Appgain.

Our solution is fully operational in just 7 business days, with expert onboarding and zero downtime.

Who Is This CRM Built For?

This CRM suite is ideal for:

• Real estate agencies managing complex sales cycles

• B2B sales teams needing CRM + WhatsApp integration

• Customer support centers looking for centralized conversations

• Retail/eCommerce businesses that depend on fast campaign delivery

Take the Next Step

If you’re ready to unify your sales, communication, and marketing strategies into one intelligent platform, Appgain’s integrated CRM solution is the answer.

Request a live demo today and see how fast your business can scale.

In today’s fast-paced business landscape, companies need integrated solutions to streamline operations, enhance efficiency, and drive sustainable growth. Appgain, a certified Odoo Partner, provides businesses with customized Odoo ERP solutions to manage sales, inventory, accounting, and

However, leveraging the full potential of Odoo requires more than just implementing the software—it demands expert customization, seamless integration, and ongoing support. This is where Appgain, an official Odoo Partner, steps in to deliver tailor-made solutions that help businesses maximize productivity and stay ahead of the competition.

Why Odoo Is the Ideal ERP for Your Business

Odoo stands out as a powerful ERP system due to its modular and scalable nature, offering:

• Sales and Marketing Management – Optimize sales operations and track customer interactions effortlessly.
• Inventory and Procurement Management – Automate and streamline stock control and supply chain processes.
• Human Resources Management – Enhance workforce productivity with efficient HR tools.
• Financial and Accounting Solutions – Gain full financial visibility with real-time reporting and analytics.

How Appgain Helps You Get the Most Out of Odoo

As an Odoo-certified partner, Appgain provides end-to-end solutions tailored to businesses of all sizes, ensuring:

• Seamless System Integration – Connect Odoo with your existing marketing, CRM, and payment systems for a unified workflow.
• Advanced Business Analytics – Gain actionable insights with interactive dashboards and in-depth reporting tools.
• Customized ERP Solutions – Adapt Odoo to match your unique operational requirements.
• Ongoing Support and Consulting – Ensure smooth system performance with dedicated expert assistance.

Exclusive Benefits of Choosing Appgain

Partnering with Appgain gives businesses a competitive edge through:

• Integrated Marketing Solutions – Leverage WhatsApp, SMS, and email to enhance customer engagement and boost sales.
• Fully Functional Website and Mobile App – Get a seamless digital presence, directly integrated with Odoo.
• Advanced CRM Capabilities – Manage customer relationships effectively with a robust CRM system designed to improve retention and sales performance.

Take Your Business to the Next Level with Appgain and Odoo

With Appgain as your Odoo Partner, you gain a powerful combination of innovative ERP technology and expert implementation, helping you optimize operations, reduce costs, and accelerate business growth.

How I Built a Scalable Marketing Dashboard with Airbyte, BigQuery, and Looker Studio

Hi, I’m Mohamed Shaheen, CEO and co-founder of Appgain. Managing our fintech app alongside our e-commerce platform means my days are packed with strategic decisions—from product innovation to customer engagement. One recurring challenge was keeping a real-time pulse on our marketing performance without incurring excessive costs.

In our early days, we relied on Funnel.io for our marketing dashboards due to its ease of setup. However, as our business expanded and our marketing channels multiplied, the cost of maintaining dashboards grew significantly. We needed a more flexible and cost-effective solution.

After thorough discussions with our in-house data engineers, we decided to build our own marketing dashboard using an open-source stack: Airbyte for data extraction, Google BigQuery for data storage and processing, and Looker Studio for visualization. This is the story of how we transformed our marketing reporting system—and how you can do the same.

The Challenge: Scaling Reporting Without Breaking the Bank

Initially, Funnel.io provided a seamless experience with its drag-and-drop interface, allowing us to integrate multiple marketing channels like Instagram, Facebook, Google Ads, and Apple Search Ads. It enabled us to build dashboards quickly and monitor our campaigns in real time. However, as our marketing efforts scaled, so did the costs. Each new dashboard added another layer of expenses, making it unsustainable.

I recall reviewing our monthly expenses late at night, realizing that while our marketing efforts fueled growth, reporting costs were eating into our margins. That’s when we began exploring open-source alternatives.

Discovering Airbyte: A New Direction

During a brainstorming session with our data team, one of our engineers introduced Airbyte—a modern, open-source data integration tool. Airbyte allowed us to extract data from various sources and load it into our data warehouse without the escalating fees of Funnel.io. The flexibility and active community support were key advantages.

Airbyte provided a growing library of pre-built connectors, enabling us to quickly integrate with key marketing channels:

• Instagram
• Facebook
• Google Ads
• Apple Search Ads

Instead of paying more for each additional dashboard, we could configure and customize connectors as needed.

Building Our New Marketing Dashboard

Step 1: Data Extraction with Airbyte

We began by setting up Airbyte to extract raw data from our marketing channels:

• Deployment: We deployed Airbyte on our servers using Docker, making installation straightforward for our engineers.
• Connector Setup: Using Airbyte’s extensive library, we connected to our marketing channels and configured each connector to extract essential metrics like impressions, clicks, cost per click, and conversion rates.
• Automated Syncs: Airbyte’s scheduling features allowed us to set up automatic syncs, ensuring our data was always up to date without manual intervention.

This process provided efficiency and flexibility, giving us full control over our data without additional costs for every new connector.

Step 2: Centralizing Data in Google BigQuery

Once extracted, our data was stored in Google BigQuery, a centralized, scalable data warehouse.

• Seamless Integration: Airbyte smoothly loaded our data into BigQuery, which is designed to handle vast amounts of data efficiently.
• Data Cleaning and Transformation: We performed minimal transformations to standardize data across channels, ensuring consistency in key performance indicators.
• Scalability: BigQuery’s architecture allowed us to manage growing data volumes effortlessly.

Step 3: Visualization with Looker Studio

With data centralized and cleaned in BigQuery, we used Looker Studio for visualization.

• Direct Connection: We connected Looker Studio directly to our BigQuery datasets, enabling real-time data access.
• Custom Dashboard Design: With Looker Studio’s drag-and-drop interface, we created dynamic dashboards displaying key marketing metrics such as ad spend, ROI, engagement rates, and conversion performance.
• Real-Time Insights: The dashboards refreshed in real time, ensuring our data was always up to date, allowing for quick, data-driven decisions.

The Benefits We Experienced

Transitioning from Funnel.io to our Airbyte + BigQuery + Looker Studio stack revolutionized our marketing reporting:

• Cost Efficiency: By leveraging open-source tools and scalable cloud solutions, we significantly reduced recurring costs, making expenses predictable and manageable.
• Flexibility: Our data engineers gained complete control over the ETL process, enabling full customization without vendor lock-in.
• Scalability: Google BigQuery efficiently handled our expanding data needs, while Looker Studio kept visualizations interactive and responsive.
• Real-Time Insights: Automated syncs and live data updates allowed for immediate decision-making, optimizing our marketing strategies on the fly.

Lessons Learned and Future Roadmap

Building our custom marketing dashboard taught us valuable lessons:

• Embrace Flexibility: Open-source tools like Airbyte provide the freedom to innovate without restrictive pricing models.
• Invest in Scalability: A scalable data warehouse like BigQuery ensures infrastructure isn’t a bottleneck.
• Prioritize Real-Time Data: Access to live data enhances agility in marketing decision-making.
• Empower Your Team: Giving data engineers control over ETL processes fosters innovative solutions tailored to business needs.

Looking ahead, we plan to refine our dashboards further and integrate additional data sources for deeper insights. Our journey is just beginning, with endless possibilities ahead.

Ready to Transform Your Marketing Reporting?

If you’re struggling with high reporting costs and inflexible dashboards, it may be time to rethink your data strategy. At Appgain, we built a solution that reduces costs while delivering real-time, actionable insights—helping us stay ahead in a competitive market.

Are you ready to build a custom marketing funnel, reporting dashboard, and growth engine tailored to your business? Contact us for a demo and let’s explore how we can turn your marketing data into a powerful asset.

Contact Us for a Demo