Appgain Launches Integrated CRM Solution for Real Estate, Sales, and Customer Service

Looking for a powerful, all-in-one CRM tailored to your business sector? Appgain now offers a fully integrated customer relationship management solution designed for companies in real estate, sales, and customer service.

This CRM suite brings together three powerful tools—Odoo CRM, Kommo’s WhatsApp CRM, and the RetailGain marketing platform—into one seamless ecosystem.


Why Choose Appgain’s Integrated CRM?

Managing sales pipelines, automating customer communication, and running personalized marketing campaigns are all essential. But managing them across scattered tools slows your team down.

With Appgain, your company gets a centralized solution that unites data, sales workflows, and client communications under one dashboard.


1. Odoo CRM: End-to-End Sales and Lead Management

Odoo CRM is at the heart of this solution, helping you control every stage of the sales process.

Key features of Odoo CRM:

  • Centralized lead and customer data with a full interaction history

  • Customizable sales pipelines based on your company’s processes

  • Insightful reports and dashboards for better decision-making

  • Built-in marketing automation to engage and convert leads faster

This tool helps your sales team stay organized, close deals faster, and grow revenue with clarity.


2. Kommo WhatsApp CRM: Real-Time Communication That Converts

WhatsApp remains one of the most-used channels for customer communication—especially in emerging markets.

With Kommo CRM integrated via WhatsApp, your team can:

  • Manage all conversations in one interface

  • Send ready-made message templates to save time

  • Auto-assign incoming chats to sales agents

  • Measure open rates and response times with real-time analytics

This ensures faster replies, better follow-up, and stronger client relationships.


3. RetailGain: Smarter Campaigns, Higher Engagement

Your marketing strategy deserves more than generic emails. RetailGain lets you personalize messaging across web and mobile platforms.

What RetailGain offers:

  • Targeted campaigns via SMS and WhatsApp

  • Live ROI tracking and analytics

  • Loyalty program management and automated workflows

  • Cross-platform support (mobile apps + websites)

It’s a complete toolkit to drive engagement, retain users, and grow brand loyalty.


Go Live in 7 Days – Fast, Efficient Deployment

Traditional CRM systems often take weeks or months to deploy. Not with Appgain.

Our solution is fully operational in just 7 business days, with expert onboarding and zero downtime.


Who Is This CRM Built For?

This CRM suite is ideal for:

  • Real estate agencies managing complex sales cycles

  • B2B sales teams needing CRM + WhatsApp integration

  • Customer support centers looking for centralized conversations

  • Retail/eCommerce businesses that depend on fast campaign delivery


Take the Next Step

If you’re ready to unify your sales, communication, and marketing strategies into one intelligent platform, Appgain’s integrated CRM solution is the answer.

Request a live demo today and see how fast your business can scale.

How E-commerce Brands Use WhatsApp to Boost Sales, Recover Carts, and Engage Customers

WhatsApp is no longer just a messaging app; it has become a powerful tool driving success in e-commerce. Today, brands are leveraging it in innovative ways to enhance customer engagement, boost sales, and improve the shopping experience. Through real-world examples, such as Ways E-commerce Industries Use WhatsApp for Customer Engagement and Fashion WhatsApp Success Story, we explore how different industries are utilizing WhatsApp to achieve their business goals.

Strategies to Enhance Customer Engagement on WhatsApp

Effective customer engagement on WhatsApp relies on personalized and direct communication that makes customers feel valued. Here are some key strategies businesses can use to maximize engagement through WhatsApp:

1- Personalized Messaging & Targeted Promotions

Segmenting your audience allows you to send customized offers, updates, and recommendations based on their interests and past behavior. For example, offering exclusive deals or early access to new products for VIP customers enhances their sense of exclusivity and increases engagement.

Studies show that targeted messages via WhatsApp, such as offering a discount on a previously browsed product, significantly increase conversion rates. Learn more here.

2- AI-Powered Chatbots for Instant Support

WhatsApp chatbots provide 24/7 customer support, answer FAQs, guide customers through the purchasing process, and even offer personalized product recommendations. Brands like Zara use AI-powered bots to help customers check product availability and get styling advice, creating an interactive shopping experience.

For example, Modanisa’s chatbot “Nisa” operates in five languages, delivering personalized interactions, improving response times, and boosting engagement rates. See case studies here.

3- Direct Communication & Community Building

WhatsApp enables businesses to connect with customers directly, allowing them to ask product-related questions, check availability, and understand return policies. This reduces hesitation and builds trust.

Additionally, WhatsApp can be used to gather customer feedback, run contests, and launch interactive campaigns that strengthen brand relationships. See how brands are using this strategy.

Best Practices for Customer Engagement:

  • Always get customer consent before sending messages.
  • Maintain a personal and conversational tone, using names and past purchase details when possible.
  • Use multimedia elements like images, videos, and interactive buttons to make messages engaging.
  • Provide real value, such as exclusive tips, special deals, and early product access.

Strategies to Increase Sales via WhatsApp

WhatsApp isn’t just a tool for engagement—it’s also a powerful platform for driving sales and recovering lost revenue through strategic messaging.

1- Recovering Abandoned Carts & Boosting Conversions

WhatsApp has an open rate of 98%, making it an ideal channel to recover abandoned carts.

For example, fashion brand Mango achieved a 24% cart recovery rate by sending WhatsApp reminders. A retailer in Latin America recovered $4M in lost sales in just one year using automated follow-ups.

A simple message like “You left some items in your cart! Complete your purchase now before they sell out.” can be highly effective in driving customers to checkout. See how brands use this strategy.

2- Smart Product Recommendations & Cross-Selling

WhatsApp allows businesses to send personalized product suggestions based on a customer’s browsing history and past purchases.

For example, a fashion retailer can send a message like “Since you liked [Product X], you might also love [Product Y]”, with a direct purchase link.

Interactive WhatsApp catalogs also make it easy for customers to browse and buy seamlessly. Learn more about this approach.

3- Increasing Order Value with Upselling & Urgency Offers

Businesses can use WhatsApp to increase average order value by suggesting premium products or complementary add-ons during checkout.

For example, Under Armour used WhatsApp for urgency-based upselling, achieving a 63% abandoned cart recovery rate through exclusive flash sales. Read more.

Best Practices for Driving Sales via WhatsApp:

  • Send cart reminders within 1-2 hours for maximum impact.
  • Personalize messages by mentioning the exact products left in the cart.
  • Offer incentives like free shipping or limited-time discounts to encourage purchases.
  • Provide direct purchase links or a “Buy Now” button within messages to streamline the process.

Enhancing Customer Support and Automation with WhatsApp Business API

The WhatsApp Business API is transforming how eCommerce businesses engage with customers, offering automation while maintaining a personal touch. From order updates to customer service chatbots, WhatsApp provides an efficient and interactive communication channel that enhances customer satisfaction and streamlines operations.

Automated Order Updates & Notifications

One of the most impactful uses of WhatsApp in eCommerce is automating transactional messages. Businesses can instantly send order confirmations, shipping updates, and delivery alerts via WhatsApp, ensuring that customers stay informed in real-time. Unlike emails that might go unread, WhatsApp messages have high open rates, making them a reliable channel for keeping customers updated.

For example, instead of waiting for customers to check their email, a simple message like “Your order #1234 has been shipped! Track it here: [tracking link]” ensures instant engagement. These notifications can be interactive, allowing customers to track their package or ask follow-up questions with just one tap. Companies that implement this system experience fewer “Where is my order?” inquiries, reducing support workload and improving customer experience. Read more about how eCommerce industries use WhatsApp for customer engagement.

AI-Powered Customer Support Chatbots

Automating customer service via WhatsApp chatbots allows businesses to handle common inquiries instantly. AI-powered chatbots can assist customers with product availability, return policies, and order tracking 24/7, reducing the burden on human agents.

A notable example is Modanisa, an online fashion retailer that developed a WhatsApp chatbot to handle 70% of customer inquiries autonomously. The chatbot provides real-time responses on order statuses, FAQs, and returns, leading to a 36% reduction in call center costs. Similarly, Nykaa, a beauty eCommerce platform, uses WhatsApp to offer personalized beauty advice, increasing customer satisfaction and loyalty. Explore case studies on WhatsApp success stories here.

Simplifying Returns & After-Sales Support

Handling returns and post-purchase queries can be time-consuming, but WhatsApp automation streamlines these processes. Businesses can implement self-service options where customers can initiate return requests, schedule pickup services, or check refund statuses without waiting for support.

For instance, a consumer electronics eCommerce store saw a 30% drop in cart abandonment rates after integrating WhatsApp for real-time customer support. Quick responses to pre-purchase concerns helped customers complete their orders confidently. Learn why WhatsApp is essential for eCommerce engagement.

CRM Integration & Automated Marketing Workflows

WhatsApp Business API seamlessly integrates with CRM systems and eCommerce platforms, enabling businesses to trigger automated messages based on customer actions. Key automation strategies include:

  • Welcome Messages: Engaging new subscribers with a personalized greeting.
  • Back-in-Stock Alerts: Notifying interested shoppers when an item is available.
  • Reorder Reminders: Encouraging repeat purchases by reminding customers when they might be running low on a product.

For instance, a supplement brand can send a timely message like, “Hi Alex, running low on your protein powder? Reorder now and enjoy 10% off!” This type of personalized engagement drives repeat sales more effectively than traditional email campaigns. See how businesses use WhatsApp for personalized customer experiences.

Best Practices for Effective WhatsApp Automation

  • Hybrid Support Model: Combine AI chatbots with human agents for complex issues or VIP customers.
  • Data-Driven Optimization: Monitor chatbot performance and refine responses based on analytics.
  • Compliance & Message Templates: Use approved WhatsApp templates to ensure seamless communication.
  • Personalization: Integrate WhatsApp with your order database and CRM to fetch customer details for tailored interactions.

Industry-Specific WhatsApp Use Cases

Different industries are leveraging WhatsApp in unique ways to boost engagement and efficiency. Discover how various eCommerce sectors are optimizing WhatsApp for customer service and sales.

By embracing WhatsApp automation, eCommerce brands can enhance customer engagement, reduce operational costs, and drive more sales—all while delivering a seamless, real-time shopping experience.

1. Fashion & Apparel: Personalized Shopping Experiences

Fashion retailers use WhatsApp to provide a personalized shopping experience through direct chat, offering styling advice and helping customers discover products effortlessly. For example, Zara utilizes WhatsApp to provide fashion recommendations and answer customer queries, enhancing engagement and driving sales.

One of the most effective strategies is sending notifications about new arrivals and exclusive deals. Brands build subscriber lists on WhatsApp to instantly notify customers about limited-time offers or restocked items. Due to the app’s instant nature, these messages often lead to quick sales and high conversion rates.

Another game-changer in the fashion industry is cart recovery messages. For instance, Mango successfully recovered 24% of abandoned carts using WhatsApp reminders, while Under Armour achieved an impressive 63% recovery rate during one of its promotional campaigns.

2. Electronics & Gadgets: Instant Support and Sales Acceleration

Electronics purchases often require careful consideration, making WhatsApp a valuable tool for providing real-time consultations. Online stores can share product specifications via PDFs or promotional videos to help customers make informed decisions.

After-sales support is another critical aspect where WhatsApp shines. Brands use it to offer instant customer service, such as troubleshooting assistance or sending user guides. One e-commerce store reduced cart abandonment by 30% after integrating WhatsApp for instant customer support, leading to higher conversion rates.

Additionally, WhatsApp helps drive repeat purchases through restock alerts and promotional messages. Brands can notify customers when an out-of-stock product becomes available or suggest compatible accessories for previously purchased items, increasing cross-selling opportunities.

3. Food & Beverage: Streamlining Orders and Enhancing Customer Engagement

WhatsApp has become a direct sales channel for restaurants and grocery stores, offering a seamless ordering experience. KFC South Africa, for example, introduced a WhatsApp ordering system that allows customers to browse menus, place orders, and make payments—all within the app. This innovation simplified the ordering process and significantly increased demand, prompting KFC to expand its infrastructure.

Restaurants also use WhatsApp to keep customers informed about their order status by sending updates like “Your order is being prepared” or “Your delivery is on the way.” This transparency enhances the customer experience. After delivery, businesses can request quick feedback via WhatsApp, resulting in higher response rates compared to traditional email surveys.

Grocery retailers have also transformed their operations using WhatsApp. JioMart in India introduced a fully integrated WhatsApp shopping experience, allowing customers to browse products, add items to their cart, and complete purchases without leaving the app. This streamlined approach caters especially to customers who prefer a simplified shopping experience.

Success Stories from Leading Brands

  • Modanisa (Fashion Retailer): Implemented WhatsApp chatbots for customer support and shopping guidance, reducing call center costs by 36% and driving 55% of new customer inquiries through WhatsApp.
  • Mango (Fashion): Recovered 24% of abandoned carts using WhatsApp reminders.
  • Under Armour (Sportswear): Achieved a 63% cart recovery rate through exclusive WhatsApp promotions.
  • KFC (Restaurants): Launched a WhatsApp ordering system that attracted massive user engagement, requiring infrastructure expansion.
  • Nykaa (Beauty & Cosmetics): Provided beauty consultations via WhatsApp, increasing customer satisfaction and boosting sales.

Conclusion: Why Your E-commerce Store Should Embrace WhatsApp Now

These success stories demonstrate how WhatsApp has become an essential tool for e-commerce, enabling brands to connect with customers instantly, recover lost sales, and provide a seamless shopping experience. Whether you run a fashion store, an electronics business, or a restaurant, WhatsApp offers unparalleled opportunities to enhance customer engagement and drive sustainable growth.

Is your store ready to harness the power of WhatsApp? Now is the time to integrate it into your marketing strategy and unlock its full potential!

Contact us today to discover the best solutions and strategies to grow your business through WhatsApp!

Appgain: Your Trusted Odoo Partner for Scalable Business Solutions

In today’s fast-paced business landscape, companies need integrated solutions to streamline operations, enhance efficiency, and drive sustainable growth. Appgain, a certified Odoo Partner, provides businesses with customized Odoo ERP solutions to manage sales, inventory, accounting, and

However, leveraging the full potential of Odoo requires more than just implementing the software—it demands expert customization, seamless integration, and ongoing support. This is where Appgain, an official Odoo Partner, steps in to deliver tailor-made solutions that help businesses maximize productivity and stay ahead of the competition.

Why Odoo Is the Ideal ERP for Your Business

Odoo stands out as a powerful ERP system due to its modular and scalable nature, offering:

  • Sales and Marketing Management – Optimize sales operations and track customer interactions effortlessly.
  • Inventory and Procurement Management – Automate and streamline stock control and supply chain processes.
  • Human Resources Management – Enhance workforce productivity with efficient HR tools.
  • Financial and Accounting Solutions – Gain full financial visibility with real-time reporting and analytics.

How Appgain Helps You Get the Most Out of Odoo

As an Odoo-certified partner, Appgain provides end-to-end solutions tailored to businesses of all sizes, ensuring:

  • Seamless System Integration – Connect Odoo with your existing marketing, CRM, and payment systems for a unified workflow.
  • Advanced Business Analytics – Gain actionable insights with interactive dashboards and in-depth reporting tools.
  • Customized ERP Solutions – Adapt Odoo to match your unique operational requirements.
  • Ongoing Support and Consulting – Ensure smooth system performance with dedicated expert assistance.

Exclusive Benefits of Choosing Appgain

Partnering with Appgain gives businesses a competitive edge through:

  • Integrated Marketing Solutions – Leverage WhatsApp, SMS, and email to enhance customer engagement and boost sales.
  • Fully Functional Website and Mobile App – Get a seamless digital presence, directly integrated with Odoo.
  • Advanced CRM Capabilities – Manage customer relationships effectively with a robust CRM system designed to improve retention and sales performance.

Take Your Business to the Next Level with Appgain and Odoo

With Appgain as your Odoo Partner, you gain a powerful combination of innovative ERP technology and expert implementation, helping you optimize operations, reduce costs, and accelerate business growth.

 Elevate Your Business with Appgain & Odoo!

Streamline your operations, boost efficiency, and drive more sales with Appgain’s customized Odoo solutions. Let us help you tailor your ERP system to fit your unique business needs and take your company to the next level!

Book your free consultation today and discover how Odoo can transform your business!

Get in touch now

How to Build a Flexible and Cost-Effective Marketing Dashboard

How I Built a Scalable Marketing Dashboard with Airbyte, BigQuery, and Looker Studio

Hi, I’m Mohamed Shaheen, CEO and co-founder of Appgain. Managing our fintech app alongside our e-commerce platform means my days are packed with strategic decisions—from product innovation to customer engagement. One recurring challenge was keeping a real-time pulse on our marketing performance without incurring excessive costs.

In our early days, we relied on Funnel.io for our marketing dashboards due to its ease of setup. However, as our business expanded and our marketing channels multiplied, the cost of maintaining dashboards grew significantly. We needed a more flexible and cost-effective solution.

After thorough discussions with our in-house data engineers, we decided to build our own marketing dashboard using an open-source stack: Airbyte for data extraction, Google BigQuery for data storage and processing, and Looker Studio for visualization. This is the story of how we transformed our marketing reporting system—and how you can do the same.

The Challenge: Scaling Reporting Without Breaking the Bank

Initially, Funnel.io provided a seamless experience with its drag-and-drop interface, allowing us to integrate multiple marketing channels like Instagram, Facebook, Google Ads, and Apple Search Ads. It enabled us to build dashboards quickly and monitor our campaigns in real time. However, as our marketing efforts scaled, so did the costs. Each new dashboard added another layer of expenses, making it unsustainable.

I recall reviewing our monthly expenses late at night, realizing that while our marketing efforts fueled growth, reporting costs were eating into our margins. That’s when we began exploring open-source alternatives.

Discovering Airbyte: A New Direction

During a brainstorming session with our data team, one of our engineers introduced Airbyte—a modern, open-source data integration tool. Airbyte allowed us to extract data from various sources and load it into our data warehouse without the escalating fees of Funnel.io. The flexibility and active community support were key advantages.

Airbyte provided a growing library of pre-built connectors, enabling us to quickly integrate with key marketing channels:

Instead of paying more for each additional dashboard, we could configure and customize connectors as needed.

Building Our New Marketing Dashboard

Step 1: Data Extraction with Airbyte

We began by setting up Airbyte to extract raw data from our marketing channels:

  • Deployment: We deployed Airbyte on our servers using Docker, making installation straightforward for our engineers.
  • Connector Setup: Using Airbyte’s extensive library, we connected to our marketing channels and configured each connector to extract essential metrics like impressions, clicks, cost per click, and conversion rates.
  • Automated Syncs: Airbyte’s scheduling features allowed us to set up automatic syncs, ensuring our data was always up to date without manual intervention.

This process provided efficiency and flexibility, giving us full control over our data without additional costs for every new connector.

Step 2: Centralizing Data in Google BigQuery

“To make the process easier, we created a diagram that illustrates the key steps for connecting Airbyte to BigQuery. Follow these steps as shown below:

Once extracted, our data was stored in Google BigQuery, a centralized, scalable data warehouse.

  • Seamless Integration: Airbyte smoothly loaded our data into BigQuery, which is designed to handle vast amounts of data efficiently.
  • Data Cleaning and Transformation: We performed minimal transformations to standardize data across channels, ensuring consistency in key performance indicators.
  • Scalability: BigQuery’s architecture allowed us to manage growing data volumes effortlessly.

Step 3: Visualization with Looker Studio

With data centralized and cleaned in BigQuery, we used Looker Studio for visualization.

  • Direct Connection: We connected Looker Studio directly to our BigQuery datasets, enabling real-time data access.
  • Custom Dashboard Design: With Looker Studio’s drag-and-drop interface, we created dynamic dashboards displaying key marketing metrics such as ad spend, ROI, engagement rates, and conversion performance.
  • Real-Time Insights: The dashboards refreshed in real time, ensuring our data was always up to date, allowing for quick, data-driven decisions.

The Benefits We Experienced

Transitioning from Funnel.io to our Airbyte + BigQuery + Looker Studio stack revolutionized our marketing reporting:

  • Cost Efficiency: By leveraging open-source tools and scalable cloud solutions, we significantly reduced recurring costs, making expenses predictable and manageable.
  • Flexibility: Our data engineers gained complete control over the ETL process, enabling full customization without vendor lock-in.
  • Scalability: Google BigQuery efficiently handled our expanding data needs, while Looker Studio kept visualizations interactive and responsive.
  • Real-Time Insights: Automated syncs and live data updates allowed for immediate decision-making, optimizing our marketing strategies on the fly.

Lessons Learned and Future Roadmap

Building our custom marketing dashboard taught us valuable lessons:

  • Embrace Flexibility: Open-source tools like Airbyte provide the freedom to innovate without restrictive pricing models.
  • Invest in Scalability: A scalable data warehouse like BigQuery ensures infrastructure isn’t a bottleneck.
  • Prioritize Real-Time Data: Access to live data enhances agility in marketing decision-making.
  • Empower Your Team: Giving data engineers control over ETL processes fosters innovative solutions tailored to business needs.

Looking ahead, we plan to refine our dashboards further and integrate additional data sources for deeper insights. Our journey is just beginning, with endless possibilities ahead.

Ready to Transform Your Marketing Reporting?

If you’re struggling with high reporting costs and inflexible dashboards, it may be time to rethink your data strategy. At Appgain, we built a solution that reduces costs while delivering real-time, actionable insights—helping us stay ahead in a competitive market.

Are you ready to build a custom marketing funnel, reporting dashboard, and growth engine tailored to your business? Contact us for a demo and let’s explore how we can turn your marketing data into a powerful asset.

Contact Us for a Demo

Mastering Geolocation Push Notifications: Strategies for Engagement and Sales

Geolocation push notifications are useful tools for businesses. Not only do they help you connect with customers, but they also increase sales. In this article, we will explain what geolocation push notifications are and provide tips for success.

What Are Geolocation Push Notifications?

Geolocation push notifications send messages based on where a user is located. You can use them for various purposes, such as promotions, updates, or alerts. Furthermore, personalizing these messages makes them even more relevant to users.

There are two main types:

  1. Global Notifications: These notifications reach all subscribers, regardless of their location. Consequently, they work well for announcements that everyone should see.
  2. Location-Based Notifications: In contrast, these notifications target users in specific areas, such as a city. Therefore, they are especially effective for local offers or events.

Examples of Geolocation Push Notifications

Many brands successfully use geolocation push notifications. Here are a few examples:

  • Starbucks: For instance, they send reminders to help customers find the nearest store. As a result, this approach makes customers feel welcome.
  • Ritual: This app, on the other hand, offers discounts for local restaurants and sends messages at lunchtime. This timing maximizes engagement.
  • McDonald’s: Additionally, they provide discounts tied to local events, like sports wins. Thus, this strategy effectively grabs attention.
  • Hunter Boots: Furthermore, they send weather alerts to encourage purchases during bad weather. This can significantly increase sales during those times.

Best Practices for Geolocation Push Notifications

To create effective geolocation campaigns, follow these tips:

  • Encourage Users to Subscribe: First, invite users to opt in. Making the opt-in box on your website attractive is crucial for higher subscription rates.
  • Write Clear Messages: Next, keep your notifications simple. Use easy language that encourages users to act immediately.
  • Check and Improve Your Campaigns: Finally, regularly review how your notifications perform. Use this data to adjust your strategy. For example, A/B testing can help you find what works best.

Conclusion

In summary, geolocation push notifications can help businesses connect with customers and boost sales. By understanding how they work and following these tips, you can create effective campaigns. Therefore, explore the potential of geolocation push notifications and watch your business grow.Start now and discover how Appgain.io can be the perfect partner for your business growth

Essential Strategies to Prepare Your App for Black Friday Success

As Black Friday approaches, businesses must prepare their apps. This preparation is crucial not only to attract new customers but also to boost engagement. Here are some effective strategies that can help you achieve a successful holiday season.

Key Strategies to Attract New Customers

1. Offer Special Deals for New Users

First and foremost, consider providing discounts or freebies to entice new users to download your app. For instance, you can offer perks like free shipping on their first order. Additionally, starting a referral program can motivate users to share your app with their friends. This approach rewards both the referrer and the new user, creating a win-win situation.

2. Send Push Notifications for Black Friday

Moreover, timing is key when it comes to push notifications. Therefore, send personalized messages to users about sales on their favorite items. Notify them weeks in advance to build excitement. Then, send reminders just before the sale ends to encourage last-minute purchases.

3. Partner With Social Media Influencers

In addition, collaborating with influencers can significantly expand your app’s reach. Focus on micro-influencers who have engaged followers, as they are often more affordable. By using videos featuring these influencers, you can drive engagement and facilitate direct purchases.

In-App Marketing Strategies to Boost Sales

4. Keep Your App Updated

Furthermore, regular updates are essential to improve user experience. Thus, consider redesigning your app or adding features like voice search and easy checkout options. These changes can make shopping simpler and more enjoyable for users.

5. Reward Loyal Customers

Additionally, it is important to show appreciation for loyal customers. For example, offer them early access to sales or special discounts. This strategy can boost their engagement and lead to increased overall sales.

6. Use In-App Stories for Promotions

Also, leverage in-app Stories to remind users about upcoming sales. By creating urgency with countdowns, you can prompt users to take action. Furthermore, ask users for their preferences to tailor promotions that match their interests.

7. Make Promotions Fun with Gamification

Lastly, consider adding fun elements to your promotions. For instance, you could use hidden codes or interactive games that reveal discounts. This approach encourages users to return to your app more often and engage with your content.

By implementing these strategies, your app can greatly benefit from the Black Friday rush. Not only can you attract new users, but you can also keep your existing ones loyal. Therefore, start planning now to ensure greater success this shopping season.

Strategies from Appgain: Your Partner in App Marketing Success!

Toki Live’s Transformation with Appgain’s AI & Marketing Tools

The live video streaming industry is growing rapidly. As a result, platforms are constantly searching for new ways to improve user experiences. In response, Toki Live, a peer-to-peer streaming platform, partnered with Appgain to build a secure, engaging, and scalable platform. By leveraging advanced AI for content moderation and smart marketing tools, they aimed to enhance their service significantly.

Why Toki Live Needed a Change

Toki Live wanted to provide users with a better streaming experience. They aimed for something that was not only smooth and high-quality but also safe and highly interactive. Therefore, their main goals included:

  • Real-time, high-quality video streaming.
  • AI-powered moderation to ensure a safe environment.
  • Advanced marketing tools to attract new users and keep existing ones engaged.

How Appgain Helped Toki Live

At Appgain, we combined cutting-edge AI technology, reliable infrastructure, and effective marketing features to help Toki Live achieve its goals.

1. Seamless Streaming with Agora SDK

First, we integrated the Agora SDK into Toki Live to guarantee smooth and high-quality video streaming. As a result, the platform was able to offer:

  • Real-time video communication between users.
  • High-quality audio and video for an enhanced user experience.
  • A scalable infrastructure that could handle large numbers of users without lagging.

2. AI for a Safer Platform

Next, we introduced AI-powered moderation to ensure the platform’s safety. Specifically, this system:

  • Automatically detects and blocks inappropriate content, such as nudity, in real-time.
  • Helps create a welcoming environment for users of all ages.
  • Builds user trust by significantly reducing harmful content.

3. Marketing SDK for User Growth

In addition to enhancing safety, we integrated Appgain’s Marketing SDK to drive user acquisition and retention. Consequently, Toki Live benefited from:

  • Push notifications that kept users engaged with timely updates and promotions.
  • In-app messages that encouraged users to stay active by promoting real-time deals.
  • Deep linking, which guided users directly to specific content.
  • Automated campaigns that helped increase user retention and reactivate inactive users.

4. Gamification with Virtual Rewards

To make the platform even more engaging, we introduced a coin-based rewards system. As a result, users were able to:

  • Earn virtual currency for completing specific actions.
  • Stay engaged longer by participating in a gamified experience, making it both fun and interactive.

Building a Scalable and Reliable Platform

To support Toki Live’s growing user base, we built a scalable infrastructure using Kubernetes and AWS. Moreover, we integrated Prometheus for real-time monitoring, ensuring:

  • Minimal downtime and optimal performance.
  • Quick detection of issues, allowing for immediate fixes.
  • Scalability to easily handle increasing traffic as the platform grows.

The Results

Overall, our collaboration with Toki Live led to impressive results:

  • Increased engagement: Gamification and marketing tools boosted user retention and activity.
  • A safer platform: AI moderation reduced inappropriate content, improving the overall user experience.
  • Seamless streaming: The Agora SDK provided high-quality, uninterrupted video communication.
  • Growth-ready infrastructure: Kubernetes and AWS ensured that the platform could scale efficiently.

Conclusion: Leading the Future of Live Streaming

In conclusion, Toki Live’s success demonstrates how Appgain’s AI technology, marketing tools, and scalable infrastructure can transform a live streaming platform. By integrating the Agora SDK, AI moderation, and the Appgain Marketing SDK, Toki Live now delivers a secure, engaging, and scalable streaming experience.

Finally, stay connected with Appgain for more success stories and innovations that continue to shape the digital landscape.

Thopify Move to Shopify – A Success Story with Appgain’s Tools

In today’s fast-changing digital world, e-commerce platforms like Thopify need to keep improving. Recently, Thopify move to Shopify (formerly Cancan Online) marked a significant shift as they switched from a PHP system to a powerful Shopify platform. This transition was crucial for Thopify to enhance user engagement and improve shopping experiences. Appgain led this change by using our AI and marketing tools. Here’s how we did it, and why Thopify move to Shopify was essential for their growth.

Why Thopify Needed to Change

Thopify is a popular online fashion store. However, they faced several challenges:

First, they struggled to grow their operations. Additionally, users were not engaged. Finally, they needed a more personalized shopping experience. To solve these problems, Thopify decided to move to Shopify. This platform offers faster performance, better security, and easy connections to helpful marketing tools. Therefore, the change was essential for Thopify move to Shopify.

How Appgain Helped Thopify

At Appgain, we aim to help businesses grow. Thus, we followed key steps to transform Thopify using our knowledge in AI marketing and custom development.

Moving from PHP to Shopify
First, we shifted Thopify backend from PHP to Shopify. This change brought many benefits:
As a result, Thopify became faster and easier to grow. Moreover, it allowed simple integration with marketing tools like Appgain’s Marketing SDK. Additionally, security was improved, making shopping safer for users.

Adding Appgain Marketing SDK
Next, we added the Appgain Marketing SDK to Thopify Shopify platform. This provided important benefits:
For instance, personalized push notifications and in-app messages kept users interested. In addition, user segmentation allowed for targeted campaigns based on behavior. Also, deep linking directed users to specific content, which improved conversion rates. Finally, automated marketing campaigns helped recover abandoned carts, leading to more sales.

Integrating MirrorSize SDK
Furthermore, we added the MirrorSize SDK to Thopify app. This feature allows users to:
Specifically, take body measurements using their smartphones. In addition, they receive size recommendations, which reduces returns. As a result, users enjoy a smoother shopping experience based on their body size.

Creating a Custom Fashion Builder App
Lastly, we developed a custom fashion builder app for Thopify. This app lets users:
Easily customize clothing designs to match their preferences. Moreover, they can select sizes, colors, and other features. Thus, they have a more engaging shopping experience overall.

The Results of Thopify’s Change

The changes at Thopify led to great results:
For example, user engagement increased. The Appgain Marketing SDK boosted click rates on notifications, leading to more user interaction. Additionally, there were fewer returns. Thanks to the MirrorSize SDK, users chose the right sizes, resulting in happier customers. Moreover, faster product launches became possible. With Shopify’s help, Thopify could introduce new products quickly. Overall, the custom fashion builder app made shopping more interactive and personal.

Conclusion: A New Chapter for Thopify

In summary, the change from Cancan Online to Thopify shows how digital transformation can help a business grow. By using Appgain’s Marketing SDK, AI technology, and custom development, Thopify move to Shopify can now provide a better shopping experience. Ultimately, this project demonstrates how Appgain’s solutions can help any e-commerce platform succeed.

Mastering Saudi Arabia’s Personal Data Protection Law: A Guide to Compliance and Rights

Understanding Saudi Arabia’s PDPL

Saudi Arabia has created its first data protection law called the Personal Data Protection Law (PDPL). This law aims to protect personal data privacy. It regulates how organizations collect, process, disclose, or keep personal data.

Regulatory Framework and Enforcement

What is the PDPL?

Saudi Arabia has created a new law called the Personal Data Protection Law (PDPL). This law protects personal data privacy. It controls how organizations collect, use, share, or keep personal data.

Who Enforces the PDPL?

The Saudi Data & Artificial Intelligence Authority (SDAIA) will enforce the PDPL for the first two years. After that, the National Data Management Office will take over. The PDPL has rules for data processing, the rights of individuals, the duties of organizations, and how to handle data transfers between countries.

When Does the PDPL Start?

The PDPL was supposed to begin on March 23, 2022. After public feedback, the start date was changed to September 14, 2023. Organizations now have until September 14, 2024, to follow the new rules.

Who Must Follow the PDPL?

The PDPL applies to all organizations in Saudi Arabia. This includes private and public groups. It also covers foreign companies that deal with data of people in Saudi Arabia. The law includes all types of personal data, even sensitive data, and applies even after someone has died.

What Must Organizations Do?

Under the PDPL, organizations must:

  • Get clear consent from individuals before using their data.
  • Ensure data is processed for valid reasons and shared transparently.
  • Implement security measures to protect personal data.
  • Appoint a data protection officer for compliance.
  • Create processes to notify people about data breaches.

To assist organizations in managing customer data effectively and ensuring compliance with the PDPL, Appgain’s CRM application offers valuable tools for enhancing customer interactions and data management.

What Rights Do Individuals Have?

The PDPL gives people control over their personal data. They have the right to:

  • Access their data held by organizations.
  • Ask for corrections or deletion of incorrect data.
  • Withdraw consent for data processing at any time.
  • Be informed about how their data is used.

How Are Data Transfers Handled?

The PDPL has strict rules for transferring data outside Saudi Arabia. Transfers are allowed only if the receiving country has good data protection. The SDAIA must confirm this. Organizations must also assess risks before transferring data internationally.

What Happens If Organizations Don’t Comply?

Penalties for not following the PDPL include:

  • Fines up to SAR 5 million ($1.3 million).
  • Possible jail time for serious mishandling of sensitive data.
  • Warnings or loss of licenses for repeated offenses.

How Can Organizations Comply?

To comply with the PDPL, organizations should:

  • Keep track of their data.
  • Create clear data processing policies.
  • Set up strong systems for notifying data breaches.
  • Train staff regularly on PDPL rules.

This guide explains the PDPL and what organizations must do. It also details the rights of individuals. Organizations in Saudi Arabia must protect personal data according to these new laws.

The Saudi Data & Artificial Intelligence Authority (SDAIA) will enforce the PDPL for the first two years. After that, the National Data Management Office will take over. The law provides a clear framework for data processing, rights of data subjects, obligations of organizations, and rules for transferring data across borders. If organizations do not comply with the PDPL, they may face penalties.

Implementation Timeline

The PDPL was supposed to start on March 23, 2022. However, after public consultation, the date changed to September 14, 2023. Organizations now have a one-year grace period until September 14, 2024, to comply with the law.

Who Must Comply?

The PDPL applies to all organizations, both private and public, that process personal data of people in Saudi Arabia. This includes foreign companies. The law covers all types of personal data, including sensitive data. It even applies to data after a person has died.

Organizational Obligations Under PDPL

Organizations must follow several rules under the PDPL, including:

  • Getting clear consent from data subjects before processing their data.
  • Ensuring data is processed for legitimate reasons and in a clear way.
  • Implementing security measures to protect personal data.
  • Appointing a data protection officer to manage compliance.
  • Setting up processes for notifying about data breaches.
    In this context, the Shrinkit application developed by Appgain emerges as an innovative and reliable solution. Leading platforms such as Salla, Shopify, and Zed have trusted it, reflecting their confidence in its capabilities. Shrinkit is an effective tool for meeting the compliance requirements of the PDPL, ensuring data security while maintaining transparency.

Data Subject Rights

The PDPL gives individuals control over their personal data. They have the right to:

  • Access their data held by organizations.
  • Request corrections or deletion of incorrect data.
  • Withdraw consent for data processing at any time.
  • Be informed about how their data is used.

Cross-Border Data Transfers

There are strict rules for transferring personal data outside Saudi Arabia. Transfers are allowed only if the receiving country has strong data protection standards. The SDAIA must confirm these standards. Organizations must also conduct risk assessments before transferring data internationally.

Compliance and Penalties

Penalties for not following the PDPL include:

  • Fines up to SAR 5 million ($1.3 million).
  • Possible imprisonment for serious mishandling of sensitive data.
  • Warnings or loss of licenses for repeated violations.

Operationalizing PDPL Compliance

To comply with the PDPL, organizations should:

  • Keep an inventory of their data.
  • Develop clear data processing policies.
  • Establish strong data breach notification systems.
  • Regularly train staff on PDPL requirements.

Effective communication with customers is key to compliance. Organizations should explore how to optimize their notification strategies to maintain engagement without overwhelming their audience. For guidance on this, refer to the article on Optimal Notification Frequency in E-commerce.

Conclusion

In conclusion, the Personal Data Protection Law (PDPL) represents a significant step forward in safeguarding privacy in Saudi Arabia. Organizations must take these regulations seriously to avoid penalties and maintain customer trust. Appgain.io emerges as a reliable partner in this endeavor, offering advanced solutions to ensure compliance with the new laws. With innovative tools, Appgain.io helps organizations enhance data protection and ensure transparency in data processing.

This guide provides an overview of the PDPL, outlining the responsibilities organizations must uphold and the rights individuals possess. It is essential for businesses in Saudi Arabia to take proactive measures to protect personal data in accordanc3e with these new regulations.