How We Unlocked $8M Using Customer Intelligence — And How You Can Too


What if your customer data could unlock millions in extra revenue — without changing your product, pricing, or ad budget?

The Shocking Truth Behind Our Own Data

Three months ago, I discovered something shocking about our own business:

We had 2.3 million pieces of customer data spread across 8 different systems — but we couldn’t answer simple questions like:

  • Which customers are most likely to buy more?
  • When’s the best time to email each customer?

We weren’t alone. Last week, a marketing director told me:

“We collect tons of customer information, but it feels like trying to solve a puzzle with pieces from 10 different boxes.”

“We know our customers have value, but we can’t figure out how to unlock more of it.”

This is the daily reality of most businesses:

They’re drowning in data but starving for insight.

That’s why we built Appgain’s Customer Data Platform (CDP) — a tool that finally connects the dots between your data and your sales.

The $127 Billion Problem: Why Most Customer Data Creates Zero Value

Here’s a hard truth:

While 73% of businesses collect customer data, only 23% use it effectively to increase sales.

The rest? It sits in spreadsheets and siloed tools, creating the illusion of customer knowledge — with none of the business impact.

The Real Cost of Scattered Information

  • 40% of marketing time is wasted looking for customer data
  • Sales miss 60% of upsell opportunities
  • Customer support takes 3x longer to resolve issues
  • Decisions are made based on guesswork instead of insight

Business Impact:

  • $50K–$500K in annual revenue loss
  • 35% lower customer value
  • 67% higher customer acquisition costs

What This Looks Like in Reality

Here are the key data challenges businesses face — and how a Customer Data Platform solves them.

The Solution: How Our Customer Data Platform Transforms Businesses

Let me show you how it works through one real example:

Case Study: TechStyle Fashion Group ($1.2B Brand)

Before CDP (Scattered Data Reality):

  • Data spread across 12 systems
  • 6 hours to segment one customer group
  • Personalization limited to: “Hi [First Name]”
  • Cart recovery success: 8%
  • Support response time: 14 minutes
  • Revenue from personalization: $180,000/month

After CDP (3 Months Later):

  • Unified, real-time customer profiles
  • Segmentation in 30 seconds
  • Personalization based on real behavior & preferences
  • Cart recovery success: 31%
  • Support response time: 4 minutes
  • Revenue from personalization: $847,000/month

Result:

  • 370% increase in personalization-driven revenue
  • $8M additional revenue annually

This isn’t an exception — it’s what happens when you truly understand your customer.

See What Matters in Real Time

Beyond Analytics: Customer Intent, Not Just Behavior

Traditional analytics show you what happened.

Our platform shows you what’s happening now — and what’s likely to happen next.

Real-Time App Behavior Tracking:

  • When users open your app — and how long they stay
  • Which features they love — and which they ignore
  • What they search for, click, and browse
  • Where they get stuck — or drop off

This reveals:

  • Peak engagement times
  • Top-performing features
  • UX friction points
  • Early churn indicators

Ready to Turn Data Into Growth?

Your customer data already holds the keys to:

  • Higher revenue
  • Better retention
  • Smarter campaigns

But only if it’s connected, understood, and acted on.

With Appgain CDP, you don’t need 10 tools or a team of analysts — just one platform that brings it all together.

Want to See It in Action?

Book a free demo — we’ll show you how Appgain can turn your customer data into measurable results, just like we did for TechStyle and dozens of other businesses.

Or start with a free trial — no commitment, full access to all features.

Your customers are talking. Let’s help you actually listen — and act.

The Future of Commerce: How Google’s Agentic Shopping Works with AppGain

Discover how agentic AI is changing the rules of online shopping—and how AppGain helps you stay ahead with automation, intelligence, and seamless integration.

The world of e-commerce is transforming with the rise of Google Agentic Shopping, a breakthrough in AI-powered buying.. This revolutionary technology no longer just responds to user queries—it thinks, reasons, and acts independently to complete entire shopping journeys on behalf of consumers.

For businesses that aim to lead rather than follow, understanding how this shift integrates with comprehensive marketing platforms like AppGain unlocks new levels of growth and customer engagement.

What Is Google Agentic Shopping?

Google’s agentic shopping marks a fundamental evolution from traditional AI assistants to autonomous intelligent systems. Unlike earlier chatbots that simply followed scripts or generative AI that produced content, agentic AI understands context, processes information, and makes decisions in ways that closely mimic human reasoning.

Key Features:

  • AI Mode Shopping: Google’s new shopping interface leverages AI to provide curated product visuals, panels, and guided recommendations tailored to individual preferences.
  • Agentic Checkout (“Buy for Me”): Users can track the price of any product, set a target price, and allow the AI agent to automatically complete the purchase once the conditions are met—all through seamless integration with Google Pay.
  • Virtual Try-On: Shoppers can upload full-body images and view exactly how clothing items would appear on their own body, using advanced modeling that accounts for fabric behavior and body shape.

Why Google Agentic Shopping Changes Everything

Unlike traditional online shopping—where users browse, filter, compare, and manually purchase—Google Agentic Shopping takes over the entire journey. From personalized discovery to price tracking and instant checkout, the AI acts as a smart assistant that makes buying decisions for the user.

This means that instead of targeting shoppers directly, brands now need to optimize for how Google Agentic Shopping operates. It’s not just search-driven anymore—it’s behavior-driven, prediction-based, and fully autonomous.

A Broader Shift Toward Agentic Commerce

Agentic commerce represents a deeper transformation—one in which the control of the shopping process shifts from the consumer to autonomous systems. Browsing, comparing, and purchasing are compressed into a single intelligent flow.

This model is gaining traction across the global digital economy, with major players like Visa, Mastercard, and PayPal developing infrastructure to support AI-driven transactions.

The implications are significant: retailers now need to meet consumers where AI agents engage, rather than relying on traditional funnels.

How AppGain Enhances Agentic Shopping Through Smart Integration

AppGain’s mobile-first marketing automation platform is uniquely positioned to enhance and extend the capabilities of Google’s agentic shopping. Here’s how:

1. Unified Customer Intelligence

AppGain brings together data from all touchpoints—web, mobile, offline—into a single customer profile that can power highly personalized AI experiences.

  • Behavioral Data Enrichment: Feeding Google’s agentic systems with real-time behavior insights to sharpen product recommendations.
  • Purchase Prediction: Leveraging AppGain analytics to anticipate buying intent and optimize checkout timing.
  • Cross-Channel Intelligence: Connecting app usage, push notifications, and SMS to guide AI-based preferences.

2. Marketing Automation Synergy

AppGain complements the automation already happening within Google’s ecosystem with high-touch, pre- and post-purchase engagement.

  • Price Drop Alerts: AppGain triggers alerts across SMS, push, and email when tracked items approach the buyer’s target price.
  • Abandoned Cart Recovery: Not all purchases will be agent-driven—AppGain fills the gaps with automated nurture flows.
  • Post-Purchase Flows: After an AI-driven purchase, AppGain can handle delivery updates, onboarding, and loyalty programs.

3. Omnichannel Messaging Integration

With WhatsApp, SMS, RCS, and email fully supported, AppGain ensures brands are ready to engage across every channel.

  • WhatsApp Commerce: Allowing customers to connect with agentic shopping workflows through rich messaging.
  • Conversational Commerce: Supporting pre-sale queries and post-sale feedback in real-time chat.
  • Visual Engagement: Using rich media (videos, images, carousels) to complement Google’s visual shopping experience.

4. Mobile App Deep Linking and Retargeting

AppGain connects mobile discovery with deeper app engagement.

  • App-to-Web Transition: Smooth user journey from Google’s listings to a fully-branded mobile experience.
  • Smart Deep Linking: Guiding users back to specific in-app product pages.
  • Retargeting Campaigns: Using Google shopping data to fuel precise retargeting across push, ads, and email.

5. Advanced Analytics and ROI Attribution

AppGain offers end-to-end analytics dashboards to understand impact and optimize future strategy.

  • ROI Measurement: Tracking the exact impact of campaigns that lead to agentic purchases.
  • Customer Lifetime Value: Evaluating how AI-led journeys affect long-term engagement.
  • Cross-Platform Attribution: Mapping journeys across AppGain’s tools and Google’s ecosystem.

Technical Integration Highlights

  • Open APIs: Seamless integration with platforms like Google Ads, Firebase, Shopify, Stripe, and Zapier.
  • Shopify Mobile Bridge: Turn Shopify stores into mobile apps connected to both agentic shopping and AppGain automation.
  • Real-Time Data Sync: Keep Google’s AI informed with the most recent customer data and behavioral triggers.

Implementation Strategy

Phase 1: Data Foundation

  • Consolidate customer profiles
  • Format product data for AI understanding
  • Establish tracking and attribution

Phase 2: Channel Integration

  • Activate price tracking flows
  • Connect AppGain messaging to agentic touchpoints
  • Optimize mobile performance

Phase 3: Automation & Optimization

  • Trigger personalized campaigns based on AI activity
  • Adjust flows using AppGain analytics
  • Continuously iterate for better outcomes

Business Impact

  • Frictionless Experiences: Create seamless customer journeys from discovery to conversion.
  • Higher Conversion Rates: Convert more shoppers at every stage by combining AI discovery with targeted engagement.
  • Increased LTV: Strengthen long-term relationships through intelligent follow-up and personalization.
  • Operational Efficiency: Reduce manual marketing work while boosting campaign performance.

Challenges to Address

  • Data Privacy: Ensure full transparency and compliance in how AI agents handle personal data.
  • Customer Trust: Maintain user control over AI purchasing decisions and provide clear opt-ins.
  • Technical Readiness: Successful integration requires expertise and thoughtful execution.

Looking Ahead: Autonomous Commerce at Scale

The future of commerce is automated, intelligent, and deeply personalized.

Businesses that adopt Google Agentic Shopping early—and integrate it with platforms like AppGain—will gain a significant edge in the next era of customer engagement.

AppGain is ready to support this transformation.
With powerful automation tools, omnichannel capabilities, and seamless API integrations, the platform gives you everything you need to turn Google’s agentic shopping shift into sustainable business growth.

Want to learn how this works for your brand? Let’s talk.

 Bonus for Real Estate Professionals

Looking to apply the power of agentic commerce in real estate?

AppGain has recently launched a fully-integrated CRM solution tailored for the real estate sector, combining:

  • Odoo CRM for smart lead management

  •  WhatsApp automation for instant conversations

  • Campaign tracking tools for performance insights

  •  Instant customer engagement from one platform

It’s designed to help real estate teams:

-Close deals faster
-Follow up smarter
-Manage leads with ease

Explore AppGain’s Real Estate CRM

 

 

Mastering Segmentation: Best Practices and Advanced Strategies for Personalized Marketing

In today’s competitive landscape, personalized marketing is essential for effectively reaching your audience. By using segmentation, you can make your web push notifications more targeted and impactful. In this post, we’ll explore strategies that can help improve your segmented campaigns and, ultimately, boost results.

What is Segmentation?

Segmentation involves dividing your audience into smaller groups. These groups are typically based on behavior, interests, or demographics. By using segmentation, you can send messages that better match each group’s needs. As a result, you’ll achieve higher engagement and more conversions.

Best Practices for Effective Segmentation

1. Add Context to Messages

First and foremost, adding context to your messages is key. Instead of sending generic messages, make each one specific to its intended group. For example, a message like “Here’s a special offer because you loved our last collection!” feels more personal than a basic promotion sent to everyone. Therefore, customers feel more valued and understood.

2. Use Actionable Buttons

Another important practice is to include action buttons that make it easy for customers to visit specific pages. For instance, if you’re promoting a sale, you could add a button linking to a blog post or social media page with more details.This approach not only directs customers quickly but also increases the chances that they will engage with your brand further.

3. Analyze and Adjust Regularly

Running segmented campaigns is only the beginning. After each campaign, analyze the results to see which segments respond best. Consequently, you can focus on what works well and make adjustments for segments that need improvement. With regular analysis and adjustments, your strategy stays effective over time.

Use Segmentation for Flash Sales

In addition, segmentation is especially useful for time-sensitive sales, like Black Friday. It allows you to reach likely buyers quickly without overwhelming those who have recently purchased.

To do this, create a segment that excludes recent buyers or focuses on those who haven’t purchased recently. Consequently, you’ll create urgency without spamming everyone, which helps maintain a positive experience for all customers.

Learn from Subscriber Behavior

Furthermore, segmentation helps you understand your audience better. By sending similar offers to different groups and comparing responses, you can see which segments are most engaged.

For example, if loyal customers engage more with a campaign than new subscribers, you can use this insight to improve future campaigns. Additionally, you can test different types of content—such as promotions, blog posts, or product highlights—to learn what each group prefers. Ultimately, this approach provides valuable insights into customer behavior.

Conclusion

In conclusion, segmentation allows you to personalize your marketing and understand your audience on a deeper level. This leads to more engagement and a better overall customer experience. By following these best practices, you can enhance your web push notifications and drive more conversions.

If you have any questions or need help with segmentation, feel free to reach out. Start personalizing your marketing today for long-term success with Appgain.io solutions.

 

“Increase your website notifications subscriptions: Irresistible strategies!”

Guide to Writing Copy for Web Push Subscription Custom Prompt

The Web Push subscription Custom Prompt, once known as the 2-Step Opt-In, is a valuable tool. It allows visitors to subscribe to web push notifications. Additionally, this method helps you explain what the notifications are about while encouraging visitors to sign up. By using the Custom Prompt effectively, you can significantly reduce the block rate of your store. Moreover, you can ask for permission again if a visitor did not accept notifications previously.

Importance of Custom Prompt for Web Push Subscription

Customers typically need a compelling reason to opt-in to marketing messages. This includes emails, catalogs, and SMS updates. Generally, shoppers are more likely to subscribe if they perceive clear benefits. However, standard browser prompts offer limited space to convey this value. Therefore, a Custom Prompt becomes especially important. It provides context and messages that promise discounts, product updates, or useful tips.

Checklist for Crafting a Custom Prompt

To encourage subscriptions effectively, consider these four key components of your Custom Prompt:

  1. Setting Expectations: Clearly explain what types of notifications subscribers will receive. For example, mention discounts and early access to new products.
  2. Timing: Wait 5 to 10 seconds before showing the prompt. This allows visitors time to explore your store.
  3. Effective Call to Action (CTA): Change the button text. Instead of “Allow,” use “Subscribe” or “Get Updates” to encourage clicks.
  4. Button Color: Choose an inviting color for the button. You can use blue, match your brand color, or choose green, which is often seen as positive (#2EAC72).

Crafting Compelling Custom Prompt Copy

The success of your Custom Prompt heavily relies on the words you choose. Here are eight tips to enhance your message:

  1. Warm Welcome: First and foremost, greet your visitors warmly. A friendly greeting fosters goodwill and invites engagement.
  2. Create Urgency: For instance, use phrases like “Act now” or “Expires soon.” This sense of urgency can significantly increase conversions.
  3. Offer Incentives: In particular, promise a coupon code when they subscribe. Be sure that this offer is clear in the initial message.
  4. Generate Excitement: Let shoppers know about exclusive deals they will gain access to. Consequently, create buzz around the benefits of subscribing.
  5. Promote Community: If your store has a loyal following, mention it in your Custom Prompt. This sense of belonging can motivate people to subscribe.
  6. Educate on Value: Moreover, inform visitors about guides or tips they can receive by subscribing.
  7. Promise Not to Spam: Additionally, address concerns about receiving too many messages. Assure them about how often you will communicate to alleviate these worries.
  8. Test and Iterate: Finally, try different messages to discover which ones resonate best with your audience.

Conclusion

In conclusion, the Custom Prompt is a powerful tool for web push notifications. Therefore, it helps you communicate clearly with your visitors. By implementing these strategies, you can turn more visitors into loyal subscribers. Finally, always test and refine your approach to find what works best for your audience. Appgain can help you achieve all of this and more by providing advanced tools for customizing, testing, and optimizing your web push notifications. Visit Appgain to discover how you can enhance your subscription strategies and boost engagement.

Mastering Segmentation: Best Practices for Personalized Marketing

Personalized marketing helps you connect with your audience. Additionally, effective audience segmentation strategies make your web push notifications more impactful. In this post, we will explore how to enhance your campaigns using these strategies for better results.

What is Audience Segmentation?

Audience segmentation means dividing your audience into specific groups. You can create these groups based on behaviors, interests, or demographics. Consequently, this approach allows you to customize your messages. As a result, you will see higher engagement and more conversions.

Best Practices for Effective Audience Segmentation Strategies

  1. Provide Context in Your Messaging
    First, always explain your notifications. Instead of sending the same message to everyone, tell people why they are receiving it. For example, say, “Enjoy this exclusive offer because you loved our last collection!” This makes your message more engaging and shows the power of audience segmentation strategies.
  2. Use Actionable Buttons
    Next, add buttons in your web push notifications. This helps guide customers effectively. For instance, if you are promoting a limited-time sale, link to your social media or a relevant blog post. This not only helps customers but also encourages them to engage with your brand.
  3. Analyze and Optimize Strategies
    However, sending segmented campaigns is not enough. You also need to check their performance. After running several campaigns, see which ones work best. This helps you improve your approach and focus on the segments that need support.

Combining Flash Sales with Audience Segmentation Strategies

Segmentation is especially useful during big sales like Black Friday. You want to reach potential buyers quickly. Therefore, avoid annoying those who have already made purchases.

To do this, create segments that do not include recent buyers. Additionally, focus on those who have not shopped during the sale. This strategy adds urgency while keeping a good experience for all customers.

Understanding Subscriber Behavior Through Audience Segmentation

To improve your web push strategy, use audience segmentation to understand your audience better. Send similar promotions to different segments and compare the results.

For example, if a fashion brand finds that loyal customers respond well, but non-buyers do not, they can adjust future promotions. Also, testing different types of messages helps you see what appeals to your audience. This could include promotions, blog posts, or other content.

Conclusion

In conclusion, using audience segmentation strategies in your marketing leads to better personalization. It also helps you understand your subscribers more clearly. By following these best practices, you can enhance your web push notification campaigns and drive more conversions.

If you have questions or need help with your segmentation strategy, please reach out. Your journey toward personalized marketing success starts now!

Start planning now to ensure greater success with Appgain strategies: Your partner towards success!

Mastering Geolocation Push Notifications: Strategies for Engagement and Sales

Geolocation push notifications are useful tools for businesses. Not only do they help you connect with customers, but they also increase sales. In this article, we will explain what geolocation push notifications are and provide tips for success.

What Are Geolocation Push Notifications?

Geolocation push notifications send messages based on where a user is located. You can use them for various purposes, such as promotions, updates, or alerts. Furthermore, personalizing these messages makes them even more relevant to users.

There are two main types:

  1. Global Notifications: These notifications reach all subscribers, regardless of their location. Consequently, they work well for announcements that everyone should see.
  2. Location-Based Notifications: In contrast, these notifications target users in specific areas, such as a city. Therefore, they are especially effective for local offers or events.

Examples of Geolocation Push Notifications

Many brands successfully use geolocation push notifications. Here are a few examples:

  • Starbucks: For instance, they send reminders to help customers find the nearest store. As a result, this approach makes customers feel welcome.
  • Ritual: This app, on the other hand, offers discounts for local restaurants and sends messages at lunchtime. This timing maximizes engagement.
  • McDonald’s: Additionally, they provide discounts tied to local events, like sports wins. Thus, this strategy effectively grabs attention.
  • Hunter Boots: Furthermore, they send weather alerts to encourage purchases during bad weather. This can significantly increase sales during those times.

Best Practices for Geolocation Push Notifications

To create effective geolocation campaigns, follow these tips:

  • Encourage Users to Subscribe: First, invite users to opt in. Making the opt-in box on your website attractive is crucial for higher subscription rates.
  • Write Clear Messages: Next, keep your notifications simple. Use easy language that encourages users to act immediately.
  • Check and Improve Your Campaigns: Finally, regularly review how your notifications perform. Use this data to adjust your strategy. For example, A/B testing can help you find what works best.

Conclusion

In summary, geolocation push notifications can help businesses connect with customers and boost sales. By understanding how they work and following these tips, you can create effective campaigns. Therefore, explore the potential of geolocation push notifications and watch your business grow.Start now and discover how Appgain.io can be the perfect partner for your business growth

Explode Your Black Friday Sales: Ultimate Guide to Massive Success!

Introduction

Black Friday isn’t just another shopping day; rather, it’s a golden opportunity for online retailers to boost sales, clear out inventory, and attract new customers. Shoppers are on the lookout for the best deals, and competition among stores is fierce. Thus, to stand out in this market, success depends on smart marketing and delivering a seamless customer experience.

In this article, we’ll guide you step by step in preparing your online store for Black Friday using Appgain.io, a powerful platform that helps automate marketing activities like push notifications, SMS, WhatsApp, and email campaigns. Furthermore, you’ll also learn how to make your messaging more impactful by segmenting your audience and targeting them precisely.

Why Start Now?

First and foremost, early preparation is the key to Black Friday success. In fact, the earlier you begin, the more time you have to ensure your website is ready for increased traffic, your inventory is well-stocked, and your marketing campaigns are perfectly set up. By utilizing Appgain.io, you can automate all these processes ahead of time, allowing you to focus on delivering an excellent customer experience and managing the finer details.

Preparing Your Inventory and Website

Before launching your Black Friday campaign, you need to ensure everything is in place:

  1. Inventory Management: Ensure that your most popular products are sufficiently stocked. Additionally, consider offering special or limited-edition items to create a sense of urgency and drive sales For more strategies on how to prepare for Black Friday, check out this article..
  2. Website Optimization: Make sure your website is fast, mobile-friendly, and capable of handling a surge in traffic during the event.
  3. Setting Clear Goals: What do you want to achieve this Black Friday? Are you looking to increase sales, clear out old inventory, or attract new customers? Setting clear objectives will help you guide your efforts effectively.

With Appgain.io, you can schedule marketing campaigns like push notifications and SMS weeks before Black Friday, thus allowing you to relax and avoid any last-minute rush.

Automating Marketing Campaigns with Appgain.io

Indeed, marketing automation is the key to running your campaigns efficiently without having to manage them manually. Here’s how to use Appgain.io’s tools to your advantage:

  • Push Notifications: Use these to send instant alerts to your customers about flash sales, special deals, or abandoned carts. Moreover, you can schedule notifications to highlight limited-time offers or exclusive discounts.
    Example: A clothing store sends out a push notification: “Our Black Friday sale is live! Get 50% off everything for the next 24 hours only!”
  • SMS and WhatsApp: Leverage SMS and WhatsApp to communicate directly with your customers. Furthermore, segment your audience to make sure the right people receive the most relevant offers.
    Example: Send a WhatsApp message to dormant customers: “We’ve missed you! Here’s an exclusive Black Friday offer just for you.”
  • Email Marketing: Schedule email campaigns that showcase your products or special offers. Personalizing these emails based on customer behavior will significantly increase your conversion rates.
    Example: An electronics store sends out customized emails highlighting discounted TVs and laptops to its tech-savvy audience.

Segmenting Your Audience for Effective Targeting

Moreover, audience segmentation is one of the most powerful tools in your marketing arsenal. With Appgain.io, you can segment your audience based on:

  • Purchase history
  • Browsing behavior
  • Location
  • Loyalty status

This allows you to target specific groups with tailored messages. For instance:

  • New customers: Offer them a special deal to encourage their first purchase.
  • Loyal customers: Reward them with early access to your Black Friday deals as a thank you for their loyalty.

Syncing Customer Segments with Facebook Custom Audiences

If you want to expand your reach, with Appgain.io, you can sync your customer segments with Facebook Custom Audiences. This allows you to target lookalike audiences, reaching new customers who are similar to your existing ones.

For example, a fitness brand syncs a segment of users who have purchased yoga products with Facebook Custom Audiences. As a result, they create a lookalike audience and run ads targeted to those likely to convert during Black Friday.

Monitoring and Analyzing Campaign Performance

After launching your campaigns, it’s crucial to monitor their performance. Consequently, tracking metrics like open rates, clicks, and conversions is essential to improving your results. Appgain.io offers powerful analytics tools to help you measure the effectiveness of your campaigns in real time.

Conclusion

To succeed this Black Friday, start preparing early, leverage automation, and make sure your messaging is tailored to your audience. With Appgain.io, you can set up your campaigns in advance, automate your outreach, and ensure your customers receive relevant, personalized messages. By planning ahead and using precise targeting, you’ll be well-positioned to achieve remarkable results this Black Friday.

Explore Appgain.io today to discover more tools and insights to enhance your marketing efforts, and make this Black Friday your most successful one yet!

Finding the Right Notification Frequency for Your eCommerce Store

Understanding Web Push Notification Frequency

Sending web push notifications is a balancing act. The right frequency is crucial; too many notifications can irritate subscribers, while too few can lead to disinterest. Finding the optimal number of campaigns to send isn’t a one-size-fits-all answer. It depends on various factors related to your store and offerings.

Why Frequency Matters?

The frequency of your web push notifications can significantly impact your engagement metrics. Sending too many notifications can lead to:

  • Low Click-Through Rates (CTR): Subscribers may become frustrated and ignore your messages.
  • High Unsubscribe Rates: If users feel overwhelmed, they might opt out entirely.

On the flip side, sending notifications too infrequently can result in:

  • Low Engagement: Subscribers may forget about your brand and lose interest when they finally receive a notification.
  • Low Conversion Rates: Fewer campaigns mean fewer opportunities to engage and convert subscribers into paying customers.

Finding the Right Frequency

Determining your ideal web push notification frequency requires careful consideration and a bit of experimentation. Here are some factors to keep in mind:

  • Industry Benchmarks: Different industries have varying norms for notification frequency. For example:
    • Fashion: 2 to 5 notifications per week
    • Electronics: 1 to 2 notifications per week
    • Furniture: 1 notification per week
    • Cosmetics: 2 to 5 notifications per week
    • Fitness: 2 to 3 notifications per week
    • Art: 1 to 2 notifications per week
    • Dropshipping: 3 to 7 notifications per week
  • Product Price: If your store primarily sells high-ticket items, consider limiting the number of notifications sent. Conversely, lower-priced items may warrant more frequent reminders to encourage purchases.
  • Product Type: Specialty items, which might have higher demand despite being niche, often require more regular notification campaigns.
  • Shelf Life: Products with shorter shelf lives, such as food and cosmetics, necessitate a higher frequency of notifications to boost immediate sales.
  • Product Purchase Frequency: Goods that customers tend to repurchase—like cosmetics or food—can justify a greater frequency of notifications. Use these messages as reminders for repurchase opportunities.
  • Sale Periods: During sales, consider doubling your campaign frequency to drive more traffic to your store.
  • Holiday Seasons: Take advantage of the shopping frenzy during holidays by increasing your notification frequency to maximize sales opportunities.
  • Product Launches: When introducing new products, it’s typical to ramp up notifications. Sending several alerts in the lead-up to the launch can help build excitement.
  • Sellout Frequency: For items that frequently sell out, a higher number of notifications can create urgency and remind subscribers to act quickly.
  • Campaign Performance: If past campaign performance has shown low CTR or conversions, consider sending fewer, more targeted campaigns. Analyze the underlying reasons for poor performance.

Conclusion

Understanding the right frequency for your web push notifications is essential for a successful marketing strategy. By considering the various factors specific to your business, you can refine your approach and enhance subscriber engagement and conversions. Experimenting, analyzing, and adjusting are key to mastering web push notifications for your eCommerce store.

For more tips and resources on optimizing your marketing strategies, visit us at Appgain. Empower your marketing strategy today!